We'd love to hear from you.

Whether you have a question about features, pricing, or want a walkthrough — our team is ready to help.

Email Us
hello@thebranchos.com
We reply within one business day
WhatsApp
+234 800 BRANCHOS
Fastest way to reach us
Live Chat
Available in-app
Weekdays 9am – 6pm WAT
Send a Message

Tell us what you need.

Fill in the form below and we'll get back to you within one business day.

Your information is never shared with third parties.

FAQ

Common questions.

If you don't find your answer here, just send us a message above.

Yes — all plans come with a 14-day free trial, and no credit card is required to start. You get full access to all features on your chosen plan. At the end of 14 days, you can subscribe or your account moves to a read-only state so you never lose your data.

Most businesses are fully live within 48 hours. On Day 1, you register and we configure your products and branches. On Day 2, your staff get their logins and a short walkthrough. By Day 2 evening, you're logging real sales. No IT team needed.

Yes. We accept product imports via CSV or Excel. If you have an existing product catalogue — even a messy one — send it to us and our onboarding team will clean it up and load it into your account. For dealer networks with standard products (e.g. DStv packages), we often have your catalogue pre-configured already.

Your data belongs to you, always. If you cancel, you have 90 days to export everything — sales history, inventory records, audit trails, and staff data — in CSV or PDF format. After 90 days, your data is securely deleted from our servers in line with our retention policy. We will never sell your data or hold it hostage.

BranchOS is a web application that is fully optimised for mobile browsers — your CSRs can log sales from any smartphone without installing anything. A dedicated iOS and Android app is on our roadmap for Q3 2026. In the meantime, adding BranchOS to your home screen on any phone gives a near-native experience.

Our Starter plan covers 1 branch. The Growth plan covers up to 3 branches — perfect for the most common dealer network size in Nigeria. If you have more than 3 branches, our Enterprise plan is priced to scale and includes a dedicated account manager. All plans are flat monthly fees — there are no per-transaction charges, per-user fees, or surprise add-ons.

Still not sure? Let's talk.

Book a 20-minute walkthrough with our team and see BranchOS running on a real dealer network.